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LG Uplus names ex-AT&T data expert as new digital chief

LG Uplus Chief Digital Officer Gabe Hwang (LG Uplus)
LG Uplus Chief Digital Officer Gabe Hwang (LG Uplus)
South Korean telecommunication company LG Uplus has named Gabe Hwang, former executive at AT&T and WarnerMedia, as its inaugural chief digital officer in its push for an innovation to enhance consumer experience and boost productivity, the company said Monday.

Hwang will lead data-related businesses of LG Uplus from delivering data capabilities for client to the company’s artificial intelligence integration and digital transformation.

Hwang’s addition will allow LG Uplus to offer AI-powered recommendation of gadgets, mobile data plans and promotions to consumers, boost productivity of its customer services center with AI-run voice recognition and chatbots, strengthen its comprehensive data service under a state-led MyData initiative, and provide mom-and-pop store operators with trade area analysis, LG Uplus said in a statement.

Hwang‘s term of service has been in effect since January, the company added.

The news comes seven months after LG Uplus, a telecommunication affiliate of Korea’s fourth-largest conglomerate LG Group, went through a reshuffle to create a new division that is solely dedicated to digital transformation, along with other affiliates such as LG Electronics and LG Household & Health Care.

Before joining LG Uplus, Hwang was based in the Dallas-Fort Worth area of Texas to serve various roles for data-driven business transformation. He was formerly vice president of product, data platform and data monetization at US entertainment firm WarnerMedia, a subsidiary of AT&T. He was also head of content intelligence practice at AT&T Big Data to lead development of advanced data science models.

By Son Ji-hyoung (consnow@heraldcorp.com)
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